Last updated: November 06, 2025

This Privacy Policy explains how Casa Felice ("we", "us", "our") collects, uses, and protects your personal information when you visit our website or make a purchase.

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase from our store, we collect your name, shipping address, email address, and phone number to process and fulfill your order.

When you browse, we automatically receive your IP address to help us understand your browser and improve site performance.

Email marketing: With your consent (via checkout opt-in), we may send you updates about new collections, restocks, or exclusive offers. You can unsubscribe anytime.

SECTION 2 - CONSENT

How do we get your consent? By completing a purchase or opting into marketing, you agree to our use of your data for that purpose.

How to withdraw consent? Email us at support@casafelice.com to:

• Stop marketing emails
• Request data access, correction, or deletion (under CCPA/GDPR)

SECTION 3 - DISCLOSURE

We may disclose your information if required by law or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. Your data is stored securely in their databases behind firewalls.

Payments: Credit card data is encrypted via PCI-DSS. We never store full card numbers. Transactions are processed securely and deleted after completion.

SECTION 5 - THIRD-PARTY SERVICES

We use trusted partners (e.g., shipping carriers, analytics) who may access limited data to fulfill services.

International data transfer: Some partners are in the EU or US. Your data may be subject to laws in those regions.

Links: We are not responsible for privacy practices of external sites. Always review their policies.

SECTION 6 - SECURITY

We use SSL encryption, AES-256 storage, and follow PCI-DSS standards. While no system is 100% secure, we implement industry-best protections.

SECTION 7 - COOKIES

We use cookies to improve your experience:

You can disable cookies in your browser, but some features may not work.

SECTION 8 - AGE OF CONSENT

You must be at least 18 or the age of majority in your region to use this site.

SECTION 9 - CCPA & GDPR RIGHTS (CALIFORNIA / EU CUSTOMERS)

California residents (CCPA): You have the right to:

• Know what data we collect
• Request deletion
• Opt out of data sale (we do not sell your data)

EU/UK residents (GDPR): You have the right to access, correct, or delete your data. Contact us to exercise these rights.

SECTION 10 - CHANGES

We may update this policy. Material changes will be posted here with the updated date.

Questions? Contact our Privacy Officer at support@casafelice.com

Casa Felice – Italian-designed premium porcelain collections