Shipping Policy
Last updated: November 06, 2025
Free Shipping (US Only)
- Free standard shipping on all US orders over $99
- Orders under $99: Actual shipping fees apply
International Shipping
- Charged at checkout based on weight and destination
- No free shipping threshold outside the US
Processing Time
- 3–5 business days to prepare your order
- Pre-orders ship as soon as available (partial shipments may occur)
Estimated Delivery
- US: 7–10 business days after dispatch
- International: 10–21 business days (customs may add delays)
Order Tracking
- Tracking link sent via email (SMS if number provided)
- Allow 1–3 business days for tracking to update
- Track here: Order Tracking
Address Accuracy
You are responsible for correct shipping info. Contact support@casafelice.com immediately to correct.
Returns & Refunds
See our Return Policy. You cover return shipping costs.
Lost or Stolen Packages
Not liable once tracking shows delivered. File claim with carrier using Tracking Page info.